Returns Policy

Return and Exchange Products once sold can only be exchanged for replacement or returned for store credit, provided that the Products meet the terms and conditions herein.

The Products purchased are eligible for return or exchange if:

1.2.1 An incorrect Product has been delivered to User i.e. the Product does not match the Product in the order confirmation email.

1.2.2 If the Product received has a manufacturing defect.

1.2.3 If the Product received has a shipping defect.

1.2.4 The Product purchased by the User does not conform to the characteristics of features listed upon the Platform or otherwise agreed to inwriting.

1.2.5 The Product purchased by the User is delivered late from the stated delivery schedule except where such delay is on account of unforeseeable circumstances out of the Company’s control or any other force majeure.

The Products must be returned by the User within10 working days from the date it is delivered to user.

1.4 The Product must be returned in its original condition along with the invoice, freebies, if any and any other packaging intact sold as a part of the Product.

1.5 Any Product sought to be returned or exchanged must be unopened and sealed. Products found to be opened or missing invoice will not be qualified for return or exchange.

In the unlikely event that your Products arrive damaged, you must email us a picture of the damaged Product with the Bar Code at care@kunuts.com, within 48 hours of receiving your order. The User shall be entitled for exchange of the damaged Product.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.